Last updated: August 1, 2025
By accessing and using the services provided by Neon Loom ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.
Neon Loom provides professional UK visa consultation services, including but not limited to:
A formal client-consultant relationship is established only upon:
Our services are limited to immigration consultation and advice. We do not guarantee visa approval or specific outcomes. All immigration decisions rest with the relevant UK government authorities.
As our client, you agree to:
Our fees are clearly outlined in our service agreements. Fees may include:
Payment is due as specified in your service agreement. We reserve the right to suspend services for non-payment.
We maintain strict confidentiality regarding all client information and communications. Client confidentiality is protected under professional standards and applicable law, subject only to legal obligations for disclosure.
Our liability is limited to the fees paid for our services. We are not liable for:
Our total liability shall not exceed the amount of fees paid by you for the specific services in question.
We adhere to professional standards and ethical guidelines. Our services are provided with reasonable care and skill in accordance with industry standards.
You may terminate our services at any time with written notice. Fees for services already provided remain payable.
We may terminate our services upon reasonable notice in circumstances including:
All content on our website, including text, graphics, logos, and materials, is our intellectual property or used with permission. You may not reproduce or distribute our content without written permission.
You may use our website for lawful purposes related to our services. You may not:
By submitting content to our website, you grant us a license to use that content for service delivery purposes.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.
Our services and website are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may modify these Terms at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of modified Terms.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
For questions about these Terms of Service, please contact us:
Neon Loom
20 Roundtree Cl, Norwich NR7 8SX
Phone: +44 7828 882079
Email: [email protected]